A growing real estate company is seeking a detail-oriented and customer-focused Leasing Agent to join their expanding team. This role is ideal for someone who enjoys working with people, managing tenant communications, and supporting the leasing process from initial inquiry through move-in.
Key Responsibilities
Communicate with brokers and tenants via chat, email, and phone calls.
Respond to prospective tenant inquiries, gather necessary information, and guide applicants through the leasing process.
Conduct background checks and application reviews to support tenant screening.
Prepare and send lease agreements to approved applicants.
Set up new tenants in the company’s property management system.
Manage rent collections, ensuring payments are received on time and following up with tenants when necessary.
Maintain accurate records of tenant communications, applications, and lease documentation.
Provide excellent customer service, assisting tenants with questions and concerns throughout the leasing process.
Qualifications
Fluent in English and Spanish (required).
Previous experience in customer service, leasing, or real estate support preferred.
Strong communication skills across phone, email, and chat.
Highly organized with strong attention to detail.
Comfortable handling tenant follow-ups and payment reminders.
Professional, kind, and empathetic demeanor when working with tenants and brokers.
Ideal Candidate
The ideal candidate is people-oriented, responsive, and proactive, with the ability to manage multiple tenant interactions while maintaining a high level of professionalism and organization. A natural sense of empathy and strong customer service skills are essential for building positive tenant relationships.
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