We are looking for a highly organized and proactive Sales Executive Assistant to support a sales executive with customer relationships, daily operations, and sales growth. The ideal candidate is a strong problem solver who can multitask, communicate effectively with customers, and work independently in the fast-paced shipping and carrier industry.
Key Responsibilities
Manage customer communications, including emails, phone calls, and follow-ups.
Track proposals and follow up with customers to keep deals moving forward.
Handle operational and logistics requests, including driver updates and shipment-related issues.
Assist with inbox management, prioritizing urgent matters and ensuring timely responses.
Build and maintain strong customer relationships through professional and helpful communication.
Manage and update Excel spreadsheets to track sales, leads, and customer interactions.
Resolve problems quickly and independently, using sound judgment and common sense.
Support the sales executive with day-to-day tasks to improve efficiency and allow more time for sales and business growth.
Provide reliable support to clients and help address their needs and concerns.
Requirements
Strong spoken and written English with excellent customer communication skills.
Experience or understanding of the shipping and carrier industry.
Highly organized with the ability to multitask and manage competing priorities.
Strong social skills and the ability to build positive customer relationships.
Tech-savvy, with basic knowledge of Excel, spreadsheets, and CRM tools.
Quick thinker who can assess situations, solve problems, and handle unexpected challenges.
Self-motivated and able to manage responsibilities independently without constant supervision.
Easygoing, supportive, and customer-focused, with a willingness to help wherever needed.
Hardworking and passionate about delivering quality work.
Curious, adaptable, and eager to learn and improve.
This is an excellent opportunity for someone who thrives in a fast-paced environment, takes ownership of their responsibilities, and enjoys supporting customers while helping drive sales and operational success.
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